Terms of Service

Professional terms governing our custom headwear manufacturing services and business relationship

Last Updated: January 2024

Agreement Overview

These Terms of Service ("Terms") govern your business relationship with Anthea Custom Headwear Co., Ltd. ("Anthea," "we," "us," or "our"), a custom headwear manufacturing company based in China. By placing an order or engaging our services, you ("Client," "you," or "your") agree to be bound by these Terms.

1

Services & Products

1.1 Manufacturing Services: Anthea provides OEM/ODM custom headwear manufacturing services, including but not limited to baseball caps, bucket hats, snapbacks, rope hats, and trucker hats.

1.2 Customization Options: We offer embroidery, patches, prints, custom colors, shapes, and private-label designs based on your specifications.

1.3 Minimum Order Quantity: Our standard MOQ is 200 pieces per design. Special arrangements may be made for larger orders or long-term partnerships.

1.4 Sampling: Sample production typically takes 7-10 business days. Sample costs and shipping fees apply as quoted.

2

Order Process & Pricing

2.1 Quotations: All quotations are valid for 30 days unless otherwise specified. Prices are subject to change based on material costs and specifications.

2.2 Order Confirmation: Orders are confirmed upon receipt of signed purchase order and required deposit payment.

2.3 Payment Terms: Standard payment terms are 50% deposit upon order confirmation, 50% balance before shipment. Alternative arrangements may be negotiated for established customers.

2.4 Currency: All prices are quoted in USD unless otherwise specified. Exchange rate fluctuations may affect final pricing.

3

Production & Delivery

3.1 Production Timeline: Standard production time is 15-25 business days after order confirmation and approved pre-production sample.

3.2 Shipping: We offer DHL, FedEx express shipping and sea freight options. Shipping costs are separate and quoted based on destination and method.

3.3 Delivery Terms: Standard terms are FOB China. Other Incoterms available upon request.

3.4 Force Majeure: Delivery delays due to natural disasters, government actions, or other unforeseeable circumstances are exempt from penalty.

4

Quality & Returns

4.1 Quality Standards: All products are manufactured according to agreed specifications and industry standards.

4.2 Quality Tolerance: A tolerance of 3-5% in quantity and minor variations in color/size are considered acceptable.

4.3 Defective Products: Claims for defective products must be reported within 7 days of receipt with photographic evidence.

4.4 Returns: Custom products are non-returnable unless defective. Return authorization required for all returns.

5

Intellectual Property

5.1 Client Designs: Client retains ownership of provided designs, logos, and trademarks.

5.2 Design Responsibility: Client is responsible for ensuring their designs do not infringe on third-party intellectual property rights.

5.3 Confidentiality: We maintain strict confidentiality regarding client designs and business information.

5.4 Portfolio Use: We may use non-confidential finished products in our portfolio with client permission.

6

Liability & Disputes

6.1 Limitation of Liability: Our liability is limited to the order value. We are not liable for indirect, consequential, or punitive damages.

6.2 Governing Law: These Terms are governed by the laws of the People's Republic of China.

6.3 Dispute Resolution: Disputes shall be resolved through friendly negotiation first, then arbitration if necessary.

6.4 Jurisdiction: Any legal proceedings shall be conducted in the courts of China.

Questions About These Terms?

Contact our team for clarification or to discuss custom terms for your business needs.

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+86 18132712127
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sumkcaps.com

Important: By placing an order or engaging our services, you acknowledge that you have read, understood, and agree to be bound by these Terms of Service. These Terms constitute a legally binding agreement between you and Anthea Custom Headwear Co., Ltd.